By booking a Reiki session with me, you are agreeing to the following terms and conditions. These are in place to ensure a safe, respectful, and supportive environment for both client and practitioner.
1. General Information & Disclaimer
- Reiki is a complementary therapy that supports relaxation, stress reduction, and overall well-being.
- Reiki is not a substitute for medical or psychological care. It does not diagnose, treat, or cure any illness or condition.
- Please continue to follow the advice of your healthcare providers regarding any medical or mental health concerns.
- Moonlit Healing and its practitioner are not responsible for medical outcomes or personal decisions arising from your sessions.
2. Bookings & Payment
- All sessions must be booked in advance.
- A deposit is required at the time of booking via the online portal and is non-refundable should you cancel your appointment.
- Gift vouchers are valid for 12-months and are non-refundable.
3. Cancellations & Rescheduling
- A minimum of 24 hours’ notice is required to reschedule a session.
- A minimum of 48 hours’ notice is required to cancel a session.
- Cancellations made with less than 48 hours’ notice may incur the full session fee.
- No-shows will be charged the full session fee.
- To cancel or reschedule, please contact me directly.
4. Client Responsibilities
- Please arrive on time; late arrivals may shorten the length of your session.
- Please complete the “Client Intake Form” prior to your appointment. Failure to do so may shorted the length of your session.
- Wear comfortable clothing and note Reiki is received fully clothed.
- Inform me of any relevant health conditions before your session. Reiki is safe for most people, but if you are pregnant, have a pacemaker, or have significant medical concerns, please seek advice from your healthcare provider before booking.
5. Practitioner Rights
- I reserve the right to refuse or discontinue a session if:
- The client is under the influence of drugs or alcohol.
- The client behaves in a disrespectful, aggressive, or inappropriate manner.
- I feel unsafe or uncomfortable continuing.
- If a session is ended for these reasons, the full session fee will still apply.
6. Privacy & Confidentiality
- All personal and health information shared is kept strictly confidential.
- Your information will never be disclosed without your consent, unless required by law.
- Any data provided through the booking system (e.g., name, email, phone number) is used only for appointment management and communication.
7. Safety & Professional Standards
- Reiki sessions are non-invasive and respectful.
- Professional boundaries are maintained at all times.
- If at any point you feel uncomfortable, you are encouraged to let me know and we can pause or stop the session.
By booking a Reiki session with Moonlit Healing, you acknowledge that you have read, understood, and agree to these terms.